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FAQ’S

1. What is Medics at Hand?

Medics at Hand offers real-time health monitoring services through smartwatches that track vital health metrics.

2. How does Medics at Hand’s smartwatch work?

Our smartwatches use advanced sensors to monitor key health indicators like heart rate, blood oxygen, ECG, and activity levels in real time

3. What health metrics can Medics at Hand smartwatches track?

Our smartwatches track heart rate, blood pressure, oxygen saturation (SpO2), ECG, sleep patterns, activity levels, and more.

4. Is the data from Medics at Hand’s smartwatch accurate?

Yes, our smartwatches are equipped with medical-grade sensors for accurate real-time health monitoring.

5. Can I share my health data with my doctor?

Yes, Medics at Hand allows you to share your health data with your doctor via our mobile app.

6. How often does the smartwatch sync with the app?

The smartwatch syncs with the app automatically in real time or whenever connected to your smartphone.

7. Does Medics at Hand offer any emergency alert features?

Yes, our smartwatches come with built-in SOS features that notify your emergency contacts in case of critical health alerts.

8. What is the battery life of Medics at Hand smartwatches?

Depending on usage, the battery lasts between 3 to 7 days on a full charge.

9. Are Medics at Hand smartwatches water-resistant?

Yes, our smartwatches are water-resistant and can be worn while washing hands or during light rain.

10. Can Medics at Hand track my sleep?

Yes, our smartwatches monitor sleep patterns, providing insights into the quality of your sleep.

11. How do I set up the Medics at Hand smartwatch?

Simply download the Medics at Hand app, pair it with your smartwatch, and follow the on-screen instructions.

12. Is Medics at Hand compatible with iOS and Android devices?

Yes, Medics at Hand smartwatches are compatible with both iOS and Android devices.

13. Can I customize the health alerts on my Medics at Hand smartwatch?

Yes, you can personalize your health alerts based on your preferences using the mobile app.

14. How secure is my health data?

We use end-to-end encryption to ensure that your health data is securely stored and transmitted.

15. Does Medics at Hand offer health insights or recommendations?

Yes, our app provides personalized health insights based on your data to help you manage your well-being.

16. What is the warranty on Medics at Hand smartwatches?

Our smartwatches come with a one-year warranty that covers manufacturing defects.

17. How can I update my Medics at Hand smartwatch?

Firmware updates are automatically installed through the Medics at Hand app when connected to Wi-Fi.

18. Can I track my fitness activity with Medics at Hand?

Yes, our smartwatches track steps, calories burned, distance traveled, and workout sessions.

19. What makes Medics at Hand different from other health monitoring devices?

Medics at Hand focuses on real-time monitoring and advanced health tracking, providing you and your healthcare providers with actionable insights.

20. Do I need a subscription to use Medics at Hand services?

Basic health tracking features are available without a subscription. However, premium services, like advanced analytics and remote doctor access, require a subscription.

21. Can Medics at Hand detect irregular heart rhythms or AFib?

Yes, our smartwatches can detect irregular heartbeats, including atrial fibrillation (AFib), and notify you immediately.

22. Is the Medics at Hand smartwatch comfortable to wear all day?

Yes, our smartwatches are designed for all-day wear with lightweight materials and adjustable straps for comfort.

23. How does Medics at Hand handle customer support?

We provide 24/7 customer support via phone, email, or live chat through our website and mobile app.

24. Can I use Medics at Hand to monitor family members’ health?

Yes, through our family monitoring feature, you can track and receive updates on your loved ones’ health data.

25. Where can I buy a Medics at Hand smartwatch?

Our smartwatches are available for purchase on our website and at select retail partners.